Last Updated: January 2026

Privacy & Data Protection

F334 Privacy Policy — How We Keep Your Data Safe

The information you provide while using f334 is held in trust. This document clearly sets out what data we collect, how we use it, and whether it is ever shared with third parties.

256-bit Encryption Never Sold to Third Parties Written in Bengali Regular updates
What's in This Document
1. Data Collection 2. Purpose of use 3. Data Sharing 4. Cookie Policy 5. Retention Period 6. Your Rights 7. Security Measures 8. Policy Changes
If you have questions: Help Center

F334's Commitment to Protecting Your Data

Six core principles that protect your privacy

End-to-end encryption

Every transaction and piece of personal data you share is protected with 256-bit SSL encryption — the same standard used by international banks.

Never Sold to Third Parties

F334 never sells or freely shares your personal data with third parties. Your information is used solely to improve the services we provide to you.

Your Controls

You have the full right to view, correct, or delete your personal data at any time. Exercise these rights through your account settings or by contacting support.

Secure data storage

F334's servers are hosted in internationally certified data centers, with regular security audits and penetration testing carried out on an ongoing basis.

Marketing Opt-Out

You can unsubscribe from promotional emails or messages at any time. Only essential account-related communications will continue to be sent.

International standards

F334's Privacy Policy is compliant with GDPR and international data protection standards, and is regularly verified by our licensing authority.

Table of Contents
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Summary: f334 is fully transparent about how your data is handled. We wrote this Privacy Policy so you know exactly what information we collect, why we collect it, how we store it, and whether it goes anywhere. By using f334, you agree to this policy.

1 What data we collect

Various types of information are collected during registration and use of f334. This data comes from two sources — what you provide directly, and what is generated automatically as you use the platform.

Data Type What Data We Collect When it is collected
Identity information Full name, date of birth, nationality During registration & KYC verification
Contact Information Email address, mobile number At Registration
Identity Document NID / Passport / Driving Licence copy For KYC Verification
Financial Information BKash / Nagad number, bank account details During deposits / withdrawals
Usage data Login times, betting history, game logs While using the platform
Device information IP address, browser type, operating system Automatically

F334 only collects information that is necessary to provide services, ensure security, and meet legal obligations. No unnecessary data is collected.

2 How we use your data

F334 uses your information solely for the following purposes — and nothing beyond that:

  • Account Management: To enable registration, login, and account security.
  • Payment Processing: To process deposit and withdrawal transactions.
  • Identity verification (KYC): For legal compliance and fraud prevention.
  • Support Services: To help our support team resolve your issues effectively.
  • Platform improvement: To analyse usage patterns and improve your overall experience.
  • Promotional Communications: To keep you informed about bonuses and offers, with your consent.
  • Responsible Gaming: To detect unusual activity and provide timely assistance to users.
  • Legal Compliance: To meet the requirements of licensing authorities and regulatory bodies.

Important: f334 never sells your data to advertisers or third parties. If you no longer wish to receive promotional emails, click the "Unsubscribe" link at the bottom of any message.

3 Who Your Information Is Shared With

F334 never sells your personal data to third parties for commercial purposes. That said, there are certain situations where limited data sharing may be necessary:

  • Payment gateway: Transaction details are shared with payment providers such as bKash, Nagad, etc., to process deposits and withdrawals. These providers are bound by equivalent privacy standards.
  • KYC Verification Partner: Licensed third-party services may be used to assist with identity verification. They are permitted to use your data for verification purposes only.
  • Legal Authorities: f334 is legally obligated to disclose information when required by a court order, licensing authority, or a lawful request from law enforcement.
  • Anti-Fraud Agencies: Limited data may be shared with industry-standard joint databases to help prevent money laundering or fraud.

f334 never shares your complete profile, betting history, or financial details with any advertising company, data broker, or social media platform.

4 Cookie Policy

F334 uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing and gaming experience.

Essential Cookies Always on
Login sessions, security tokens, and balance loading all depend on these cookies — the platform cannot function without them. They cannot be turned off.
Analytical Cookies Active
We analyze which pages get the most traffic and where users run into issues — then use those insights to improve the platform. All data is stored anonymously and in aggregated form.
Preference Cookies Active
Preference cookies are used to remember settings such as your language, time zone, and favourite game categories.
Marketing Cookies Can be turned off
To show you relevant bonuses and offers. You can disable this at any time through your browser settings.

You can block or delete cookies through your browser settings. However, disabling essential cookies will prevent login and payment features from functioning.

5 How long we retain your data

F334 does not retain your data indefinitely. Each category of data has a defined retention period:

  • Account Information: For the duration of account activity and 5 years after closure — as required by law.
  • Transaction Records: 7 years from the last transaction — required by financial regulatory authorities.
  • KYC Documents: 5 years after account closure.
  • Login logs & security data: 90 days — for security investigation purposes.
  • Support Conversations: 2 years.
  • Analytics data: 2 years, in anonymized form.

Once the retention period expires, your data is securely deleted. If there are no legal obligations requiring us to keep it, you can also request early deletion.

6 Your Rights Regarding Your Data

F334 believes you should have full control over your own data. Here are the rights available to you:

Right to Access

You can request a full report of the data f334 holds about you. Simply email our support team and you'll receive a complete report within 30 days.

Right to rectification

If any details like your name, address, or other information are incorrect, you can request a correction through Account Settings or by contacting Support.

Right to Erasure

After account closure, you may request that your data be deleted. Any data not subject to legal retention requirements will be removed.

Right to data portability

You may request an export of your account and transaction data in a portable format (CSV or JSON).

Right to Restrict Processing

You can request that we temporarily pause processing your data for specific reasons — for instance, while a dispute or complaint is being resolved.

Right to Object

You may object to your data being used for marketing or profiling purposes. Your request will take effect immediately upon receipt.

To exercise any of the rights listed above support@f334.netEmail us at and write "Data Request" in the subject line. Once your identity has been verified, we will respond within 30 days.

7 Security measures

F334 has put both technical and administrative measures in place to protect your data. Here's how that protection works in practice, not just in principle.

  • 256-bit SSL/TLS Encryption: Every data transfer between the platform and its servers is encrypted.
  • Two-Factor Authentication (2FA): With login OTP enabled, your account stays protected even if your password is ever compromised.
  • Server Security: Firewalls, intrusion detection systems, and regular penetration testing.
  • Access controls: f334 staff can only access information relevant to their specific role — not all data is accessible to all employees.
  • Payment data isolation: Card numbers and mobile banking PINs are never stored on f334's servers.
  • Regular Audits: A full audit is conducted at least once a year by an independent third-party cybersecurity team.

You can help too: Use a strong password, keep two-step verification enabled, and avoid logging in over public Wi-Fi. If you notice any unusual activity on your account, contact support immediately.

In the event of a data breach, affected users will be notified by email within 72 hours, along with guidance on the steps they should take.

8 Privacy Policy Changes

F334 may update this Privacy Policy from time to time — for example, due to changes in technology, new legal requirements, or an expansion of our services.

  • A notice will be sent to your registered email before any significant changes take effect.
  • Minor clarifications or language updates may be made without prior notice.
  • Check the "Last Updated" date at the top of this page to confirm you are reading the latest version.
  • Continued use of f334 after any changes will be considered acceptance of the updated policy.

For any questions or concerns regarding the Privacy Policy support@f334.netWrite to us with "Privacy Request" in the subject line and your message will be routed directly to the relevant team.

Privacy FAQ

What f334 users most commonly want to know

f334 primarily uses decimal odds — the most widely used and easiest-to-understand format in the world. The rule is straightforward: multiply your stake by the odds to get your total return (including your original bet). For example, if you bet ৳1,000 at odds of 1.85 and win, you receive 1,000 × 1.85 = ৳1,850 — that's ৳850 in profit plus your ৳1,000 stake back. Odds never go below 1.00 — at exactly 1.00, you'd only get your stake back with no profit. The higher the odds, the lower the chance of winning, but the bigger the reward. You may also occasionally see fractional odds such as 2/1 — this means ৳2 profit for every ৳1 staked, so a total return of ৳3. On f334, the bet slip always shows your estimated payout before you confirm, so you never need to do the math yourself.

Yes, f334 offers this feature and it's straightforward to use. There are two options: Temporary Break (Self-Exclusion): You can suspend your account for anywhere between 1 day and 6 months. During this period, you won't be able to log in or place bets. Your balance remains intact and your account returns to normal once the period ends. You can set this up under the "Responsible Gaming" section in Account Settings. Permanent Closure: If you'd prefer not to return, send an email to support@f334.net with the subject "Permanently Close My Account". This will be actioned within 24 hours of your request and cannot be reversed. We recommend withdrawing any remaining balance before closing. In both cases, f334 places no pressure or obstacles in your way — this is your right, and we fully respect responsible gaming.
Your data is protected

Get Started on a Secure Platform Today

At f334, your data is protected, payments are secure, and your privacy is guaranteed. Register now, claim your welcome bonus, and enjoy betting on a platform you can trust.

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